I’m not the most important person as the CEO. Not even close. Truth is — the companies could go on without me if I were abducted by aliens tomorrow. There may be a blip for a second, but the companies would go on. That thought actually gives me a great sense of peace.
The most valuable team members are not my direct reports either…..or their direct reports…or their direct reports… (Don’t get me wrong, we are all FABULOUS, but let’s take our high-paid egos out of this for a second)…
The “most valuable” team members are the ones doing the actual work of the company. In a bakery, they are the chefs. In an autoshop, they are the mechanics. In a human service agency — they are the humans that take care of other humans.
In our field, we call them our Direct Care Workforce.